Terms & Conditions

Welcome to R WATCHES NGP. These Terms & Conditions govern your access to and use of rwatches.in and your purchase of products through our website.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Products

R WATCHES NGP offers watches and related products through its online store.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability displayed on the website are accurate. However, there may be minor differences between product images displayed online and the actual product due to photography, lighting, screen settings, or other factors.

Product availability is subject to stock.

2. Product Information

Customers are advised to review the product description, specifications, price, and other available information before placing an order.

Brand names, trademarks, logos, and other intellectual property displayed on the website belong to their respective owners.

3. Pricing

Product prices displayed on the website are subject to change without prior notice.

The price applicable to an order will be the price displayed at the time the order is placed.

In the event of an incorrect price, product listing, or technical error, we reserve the right to cancel the affected order and refund any amount already paid by the customer.

Any applicable delivery charges or other charges will be displayed during the ordering process.

4. Orders

Customers must provide accurate and complete information while placing an order, including their name, delivery address, mobile number, and other information required for successful delivery.

Once an order is placed, an order confirmation may be provided through the contact details supplied by the customer.

We reserve the right to cancel or decline an order in cases including product unavailability, incorrect product or pricing information, incomplete customer information, suspected fraudulent activity, or other legitimate reasons.

5. Payment

Customers can make payment using the payment methods available on the website.

All payments are subject to authorization and verification by the relevant payment gateway, bank, or financial institution.

Customers are responsible for providing accurate payment and billing information.

6. Order Cancellation

Customers may request cancellation of an order before the order has been dispatched.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return process.

Orders may also be cancelled by R WATCHES NGP in circumstances such as product unavailability, pricing errors, suspected fraudulent transactions, incorrect order information, or other operational reasons.

If payment has already been received for a cancelled order, the eligible amount will be refunded to the customer through the applicable payment method.

7. Shipping and Delivery

Orders will be delivered to the address provided by the customer at the time of purchase.

Delivery timelines may vary depending on the delivery location, courier service, availability, and other operational circumstances.

Customers are responsible for providing a complete and accurate delivery address and contact number.

We will not be responsible for delays caused by incorrect address details, customer unavailability, refusal to accept delivery, or circumstances beyond our reasonable control.

8. Damaged or Incorrect Products

Customers should inspect their package and product after delivery.

If a product is received damaged, defective, incorrect, or incomplete, the customer should contact us as soon as possible with the order details and relevant photographs or other supporting information.

Claims will be reviewed and processed in accordance with the applicable return and refund policy.

9. Returns and Refunds

Returns and refunds are subject to the return, refund, and cancellation terms applicable to the purchased product.

Where a return is accepted, the product should generally be returned in its original condition along with the original packaging, accessories, tags, and other items supplied with the order.

Products that have been used, damaged, modified, or returned without the required accessories or packaging may not be eligible for return.

Approved refunds will be processed through the applicable payment method.

10. Warranty

Where a product is covered by a warranty, the applicable warranty terms will be communicated with the product or otherwise specified on the product listing.

Warranty coverage may vary depending on the product.

Warranty claims may not cover damage resulting from misuse, accidents, unauthorized repairs or modifications, normal wear and tear, or other exclusions applicable to the product.

11. Customer Responsibilities

Customers agree to:

• Provide accurate information while placing an order.
• Use the website only for lawful purposes.
• Not misuse the website or its services.
• Not attempt unauthorized access to the website or its systems.
• Not use the website for fraudulent or unlawful transactions.
• Not copy, reproduce, distribute, or commercially use website content without authorization.

12. Intellectual Property

The content available on rwatches.in, including text, photographs, graphics, website design, logos, and other materials, may be protected by applicable intellectual property laws.

Customers may not reproduce, copy, modify, distribute, or commercially exploit such content without appropriate authorization.

Third-party trademarks, brand names, and logos remain the property of their respective owners.

13. Website Availability

We make reasonable efforts to maintain the availability and functionality of the website. However, temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances beyond our control.

14. Fraud Prevention

We may conduct verification of orders and transactions to prevent fraudulent, unauthorized, or suspicious activity.

We reserve the right to hold, cancel, or decline an order where a transaction cannot be adequately verified or appears suspicious.

15. Third-Party Services

Our website may use third-party service providers, including payment gateways, delivery partners, hosting providers, and other technology or service providers.

Services provided by third parties may be subject to their respective terms and policies.

16. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using the website and placing an order, customers agree to the collection and processing of information as described in the Privacy Policy and as permitted by applicable law.

17. Changes to Terms

R WATCHES NGP may update these Terms & Conditions when required. Any updated terms will be published on this page.

18. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute relating to the website or an order shall be subject to the jurisdiction of the competent courts having jurisdiction over R WATCHES NGP, subject to applicable consumer protection laws.

19. Contact Us

For order-related queries, returns, refunds, complaints, or other concerns, customers may contact R WATCHES NGP through the contact details provided on the website.

By using rwatches.in or placing an order through the website, you acknowledge that you have read and agreed to these Terms & Conditions.